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Contact Information
Please contact us with any questions at [email protected].

Payment Methods
We accept Visa, MasterCard, American Express, Discover and PayPal. Items that are backordered are not charged until they are shipped.

Sales Tax
6.25% sales tax will be added to all orders shipped to Massachusetts.

Orders are usually processed within 1 business day of receipt. Deliveries within the US are made via USPS Priority Mail® or Priority Mail Express™. International deliveries are made via Priority Mail International® or Priority Mail Express International™. Orders of in-stock products generally ship on the following business day. If your order is delayed for any reason, we will notify you by email.

We’re so sure that you’ll love EQUISTIX® that we offer a 30-day money back guarantee. Try EQUISTIX® for 30 days and if you’re not completely satisfied, you can return it for a full purchase price refund, less shipping cost.

Returns not received within 30 days of issue date will not be eligible for any adjustment including refund, replacement or credit, unless product is damaged due to manufacturing defect.  Please email [email protected] for Return Authorization.

Security & Privacy
We utilize encryption/security best practices to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

We value the trust you place in Equus Athletics and our products. The same high standards we insist upon for the products we carry also apply to data collection and customer privacy on our Internet site. We know you care about how information about you is used and we appreciate your trust that we will do so sensibly and carefully.

Demographic Data
We receive and store certain types of data whenever your Web browser accesses our Web site. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet, connection information such as browser type and version, operating system, and the pages viewers access on our site. We utilize this data in our efforts to continually improve our products, customer service and information on our Web site.

Email Communication
We use our mailing list primarily to send you newsletters and product information. Occasionally we may also use that list to send you promotional information on behalf of companies with whom we partner. Just as you chose to add your address to our mailing list, you may always unsubscribe.  To unsubscribe, follow the instructions in the email or contact us at [email protected].

Links to Other Sites
Our site has links to other Web sites which may collect personal information about you.  Equus Athletics is not responsible for the privacy practices or the content on those Web sites. Please check the privacy policies on those sites individually.

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